: Ensure the serial number 21162510905 matches the sticker on your device or cable.

Before manually hunting for drivers, the first and best step is to let Windows do the work for you.

Open , expand Universal Serial Bus controllers , right-click your USB Root Hub, select Properties > Power Management , and uncheck Allow the computer to turn off this device to save power . 3. Clear Driver Corruptions

Look for your webcam. It will likely be under , Cameras , or Other devices (with a yellow exclamation mark). Right-click the device and select Properties . Go to the Details tab. Click the Property dropdown menu and select Hardware Ids .

The where the camera fails to work (e.g., Zoom, Teams, OBS).

Look for your device. It will likely appear under , Imaging Devices , or as an Unknown Device marked with a yellow exclamation point. Right-click the device and select Properties . Navigate to the Details tab. Click the Property dropdown menu and select Hardware IDs .

In Device Manager, right-click the webcam and select Uninstall device . Check the box that says "Delete the driver software for this device."

Follow the on-screen prompts, and restart your computer if necessary. 3. Verifying the Installation