If you have tried all the above and still see "Loading Data Failed," the configuration file itself may be corrupt. Do this:
Look specifically for files named config.ini , tecdoc.ini , dbconfig.xml , or settings.json .
Do not rush to edit configuration files blindly. Follow this diagnostic sequence:
If using a default database setup profile, ensure the password strings do not contain special characters (like ; , # , or & ) that could break parsing inside an unquoted .ini or .xml file. 4. Correct Local and Network Path Syntax If you have tried all the above and
If a simple restart doesn't work, follow these steps to reset the configuration:
This guide assumes you’re installing or updating TecDoc (vehicle parts/data import) and saw an error like “loading data failed check the configuration file”. Follow these steps in order. I’ll assume defaults where needed; adjust paths, usernames, and DB credentials to your environment.
Look for database clients like or Microsoft SQL Server Native Client . Select the driver and click Repair at the top. Follow this diagnostic sequence: If using a default
The initialization ( .ini ) file contains syntax errors or missing lines.
Prepare the following for support:
Which of TecDoc are you attempting to launch (e.g., standard desktop catalog, web service, or local API integration)? Follow these steps in order
Prevents antivirus programs from falsely quarantining config files.
Follow this sequence of troubleshooting actions to clear the configuration block and successfully finish your installation. 1. Locate and Open the Configuration File
Fixing TecDoc "Loading Data Failed, Check the Configuration File" Installation Error