Disclaimer: This information is based on Trend Micro Apex One/Worry-Free documentation as of mid-2026. If you'd like, I can: Tell you of Trend Micro this applies to.
: Collected data is used to populate "Approved Device Lists" or "Global Exception Lists," allowing specific trusted hardware to bypass Device Control or Data Loss Prevention (DLP) restrictions.
A false positive is a common occurrence for this specific file. As long as the file originates from a trusted source (your Trend Micro server or the official support portal), it is safe to restore and use.
While the intention behind downloading the file is to fix a technical issue, the act of downloading ListDeviceInfo.exe from a third-party website is highly inadvisable and dangerous. trend micro listdeviceinfo.exe download
The file is a legitimate executable developed by Trend Micro. It is typically bundled with enterprise-grade endpoint security suites, such as Trend Micro Apex One, Worry-Free Business Security, or Vision One. Core Functions
ListDeviceInfo.exe is an executable tool designed to audit system properties. Instead of manually checking various menus within an operating system, administrators deploy this executable to collect crucial hardware footprints automatically. Key Capabilities
The file requests administrative privileges immediately upon execution without a clear corporate context. Disclaimer: This information is based on Trend Micro
: Despite being part of some Mac management suites, the tool only runs on endpoints.
Hackers often name malicious files after legitimate system or security files to trick users.
Connect the USB device or external peripheral to the Windows computer you want to test. A false positive is a common occurrence for
Ensure the name of the signer is explicitly listed as
The listdeviceinfo.exe tool, also known as the Device List Tool, is a legitimate Trend Micro utility deployed with several of its security products, including Apex One, OfficeScan, Worry-Free Business Security Services, and Trend Vision One. While it may look like a suspicious file, its primary purpose is to help system administrators accurately identify and manage external devices (like USB drives, mobile phones, and CD/DVDs) on their network.