: Note the exact time displayed on the device screen (e.g., 14:20). Generate a Super Password :
If none of these methods resolve your issue, your last recourse is to contact ZKTeco's official technical support or an authorized service center. They can provide professional assistance and may have access to more advanced diagnostic or repair options.
If the device is connected to your local network, you can trigger a factory reset remotely using the attendance management software (ZKTime.Net, ZKTime 5.0, or BioTime). Step 1: Connect to the Device Open your ZKTeco software on your PC. Go to the or Terminal management section. zkteco ua300 factory reset
Select and choose All Data (includes user templates, fingerprints, and attendance logs).
When it asks for the Admin ID, enter 8888 and press [2, 3]. : Note the exact time displayed on the device screen (e
Troubleshooting Your ZKTeco UA300 : A Guide to Factory Resets ZKTeco UA300
Use a ZKTeco password generator tool (available to authorized installers) to input the device time. If the device is connected to your local
Punch-in and punch-out history records are cleared.
Navigate to the (Communication) or System icon using the arrow keys and press M/OK . Scroll down to find Advanced Settings or Reset Options . Step 2: Trigger the Reset
Choose (or Clear All Data if you want a complete wipe). Press M/OK to confirm.